October Product Update: Customisable user interface, advanced online test entry, and streamlined customer communications
If you are an XC2 customer, you likely heard all about our acquisition last year. XC2 became a division of SwiftComply, extending our services into backflow and cross-connection control. Our objective is to enhance the current suite of XC2 features and help our customers adapt to the changing utility requirements.
Collaborating with our customers
We know that if we want to provide real value, we have to consistently talk to customers and understand their specific challenges and needs. Over the last six months, Bobbi and Olivier have been hitting the road to check in with XC2 customers across the country. These interviews are the starting point for our product roadmap. Even more importantly, they provide our team and our customers with a platform to share ideas, innovate, and learn together.
Here is a brief overview of what we have been up too since.
Customizable User Interface
We are also working to provide more modern, intuitive, and user-friendly dashboards. We know that data is power, and we want to make it as easy as possible for our customers to utilize custom dashboards for in-depth analysis.
Advanced online test entry
With regulatory requirements becoming more complex, it is vital that cities have a system that is customized to match there program’s jurisdictional requirements. Our new features will include customizable online test entry forms. Users will also be able to use dynamic forms and conditional elements as needed.
Customer communications
We know how crucial it is to send timely and relevant updates. We want to simplify communications by allowing users to easily create, edit and send communications from the system.
That’s all for now. Over the next few months, we will have more updates on what we have planned so keep an eye out. As always if your a customer or just an interested onlooker please don’t hesitate to get in touch for a chat, we are always interested in advancing creative ideas.
