Backflow Compliance Software
Run a tighter backflow program with data you can trust
Outdated records and missed tests are how compliance gaps form. SwiftComply gives your team the tools to stay on top of every assembly, test, and deadline so nothing slips through the cracks.
Trusted by 700+ organizations across North America
Customer stories
Let SwiftComply do the heavy lifting
New regulations, growing populations, and limited resources make managing a backflow compliance program more difficult than ever. With SwiftComply, you can stop trying to catch up and focus on managing your program proactively.
Proactively manage your program
Free up your time to identify and address issues before they escalate.
Boost compliance rates
Boost your compliance rates by keeping your team, testers and customers on track.
Reduce operational costs
Cut down on operational costs by automating your most labor-intensive tasks.
What our customers say about us
Nick Lopez
Backflow Program Manager
Brian Petrey
Backflow Program Manager
Craig Puckett
Backflow Manager
Kelli Johnson
Backflow Administration Manager
Ahmad Cade
Backflow Manager
Justin Broderway
Section Supervisor
Give your team a 360 view of compliance
Get instant access to your compliance data, allowing you to monitor your backflow program in real-time and make informed decisions quickly.
Real-time tracking
Get personalized and deeper insights with interactive dashboards to prioritize team activities.
Compliance notifications
Stay up to date with timely notifications about test reports, tester credentials and test kit calibrations.
On-site surveys
Utilize mobile friendly surveys to gather information on site and instantly upload it to the city database.
Automate your most time-consuming & repetitive tasks
From coordinating inspections to tracking compliance, SwiftComply automates your labor intensive tasks, freeing up your time to focus on strategic initiatives.
Online report submission
Automate manual tasks like processing test results and generating follow-up notifications.
Verify your data accuracy
All of your test reports are automatically checked for accuracy using pass/fail criteria.
Tester reminders
Automatically remind testers about upcoming deadlines, such as submitting updated credentials or test-kit calibrations.
Generate custom reports to go from data to decisions in minutes
SwiftComply makes reporting a breeze. You can easily create custom reports to give your team all of the information they need to maximise compliance.
Interactive reports & dashboards
Utilize real-time reports and custom user dashboards for in-depth data analysis.
Custom fields
Custom fields adapt to your processes, enabling tailored rules like different testing schedules for commercial & residential backflows.
Data filters
Utilize filters to quickly review assemblies by specific hazard type or track different establishment sizes.
Make it easy for your water customers to stay compliant
Streamline your water customer and tester notifications and ensure they receive timely and relevant information that keeps your program on track.
Communications centre
Create custom templates and track all of your customer outreach from one location.
Regular compliance notices
Automatically generate & schedule compliance notices for your customers (mail, email and/or postcard).
Ad-hoc customer outreach
Easily generate ad-hoc emails or letters to follow up with customers on a specific compliance issue or task.
Your backflow data is safe with SwiftComply
We strive to provide the best in terms of data protection, and we are proud to announce that SwiftComply has earned a SOC 2 Type 2 Compliance Certification, one of the highest cybersecurity accolades that SaaS companies can achieve.
Your guide to SwiftComply Backflow
Download a copy of our backflow overview to share with your colleagues.
A hands-on partner from day one
We’ve helped hundreds of programs simplify their workflows, reduce risk, and raise compliance quickly.
Implementation
Your setup is tailored by people who understand the stakes and how compliance programs should run.
Customer Success
From weekly AMAs to one-on-one check-ins with your account manager, every session is built around the workflows you use every day.
See SwiftComply in action
Get a personalized 1:1 demo with our product specialists
SwiftComply Backflow FAQs
SwiftComply's implementation team reviews an export of your existing backflow data (assemblies, testers, contacts, test history) for quality and completeness before import, and flags required-field gaps (like missing device size, tester certification info, or contact data) that need resolving first. Migrations commonly surface pre-existing data quality issues in the legacy system — cleanup during migration is normal, not a sign something's wrong with the new platform.
Both models are supported. In a city-funded model, the utility pays an annual subscription and testing is free to test companies and customers. In a tester-pay model, a small per-test fee is charged to the testing company or passed through to the customer, and the utility's direct software cost is reduced or eliminated. Which model fits depends on your customer base — programs with government or nonprofit-heavy customer bases (schools, public agencies) sometimes find per-test fees administratively awkward.
Yes — certification and calibration enforcement can be configured so that expired-cert testers cannot submit valid test results, which prevents invalid test records from entering your compliance data (a common gap in older backflow systems).
Both workflows are supported. Some utilities require testers to self-submit through a tester portal; others — particularly smaller or authority-administered programs — have admin staff enter every test report on behalf of testers, with no tester login required.
SwiftComply automates the notice cascade (e.g., first notice, follow-up notice, final/shutoff-eligible notice) via email, physical mail, or both per contact. Notices can go to multiple contacts per assembly — for example, a property manager as well as the billing contact — which addresses a common gap in legacy systems where notices only follow the billing address.
Yes. Because contacts are tied to the physical location/assembly rather than only to the customer billing record, notices can be routed to a landlord or property manager independent of who the current tenant or billing customer is — this specifically solves a common problem in older systems where the notice "follows" the tenant instead of staying with the property.
Billing sync integrations exist for common municipal billing/CIS platforms; test completions can trigger a billing event rather than requiring manual handoff to a finance team. Ask your rep to confirm compatibility with your specific billing system.
Timelines vary with data quality and scope, but implementations commonly run in the 6–12 week range from kickoff to go-live, including data migration, user acceptance testing (UAT), and staff training. Programs with clean existing data and fewer custom fields go faster; programs migrating from very old or poorly maintained systems should budget more time for data cleanup.