SwiftComply receives and stores information that you choose to provide to us directly. We also collect and store information automatically when you use our Service.

Personal Information You Provide

SwiftComply receives and stores any information you enter on our websites or through our Service or provide in any other way. This includes personal and business information you give us via forms on the Website (including when you register to use the Website) – such as your name, business address, business email address, business phone number, country, region, financial and credit card information – or when communicating with us by email or in some other way.

In connection with various uses of the Service (such as participation in contests, sweepstakes or promotions, subscribing to a SwiftComply email newsletter, subscribing to a project update, completing a workflow, permit or license request with a local government, or contacting us with an inquiry or to report a problem or provide feedback), you may be asked to provide, or voluntarily provide, certain personally identifiable information, such as your name, username, password, email address, street address, or telephone number (“Personal Information”) or Sensitive Personal Information, such as your credit card or other payment information.

We may also automatically collect and store certain information when you visit the Website. Examples include the internet protocol (IP) address used to connect your computer or device to the internet, connection information such as browser type and version, your operating system and platform, a unique reference number linked to the data you enter on our system, log in details, the full URL clickstream to, through and from the Website (including date and time), cookie number and your activity on our Website, including the pages you visited, the searches you made and, if relevant, the services you purchased.

While you are not required to provide your Personal Information, not doing so may prevent you from accessing or using parts of the Service. Suppose you submit an email address or other Personal Information through a SwiftComply profile or workflow affiliated with any local government agency (including but not limited to subscribing to a project update). In that case, SwiftComply may share that information with the applicable agency. As a result, you may receive emails or other communication from such agencies. SwiftComply does not control such communication, and the information you provide to such agency is not subject to this Privacy Policy.

Personal Information You Provide to an Advertiser

If you submit an email address or other Personal Information through an advertisement on the Service, SwiftComply will share that information with the advertiser so they may contact you directly. By providing your email address or other Personal Information in or in response to an advertisement on the Service, you may receive promotional emails or other communication from the advertiser. By responding to an advertisement, you hereby consent to the receipt of such promotional emails and other communications.

We may also receive information about you from third parties if you use any websites or social media platforms operated by third parties (for example, Facebook, Twitter, or LinkedIn) and, if such functionality is available, you have chosen to link your profile on the Website with your profile on those other websites or social media platforms.

We work closely with third parties, including business partners and sub-contractors, in technical, payment, and delivery services, advertising networks, analytics providers, search information providers, and credit reference agencies. We may receive information about you from them.

If you are using the Website as one of our registered service providers, we will collect and store the information you supply to us during and after the application process. We may also collect supplemental information about you from third parties. For example, we reserve the right to carry out credit checks.

SwiftComply does not control communication with third parties, and the information you provide to any third party is not subject to this Privacy Policy.

Personal Information We Collect

We automatically receive and store certain types of information whenever you interact with our Service. SwiftComply and its third-party service providers, advertisers, advertising networks and platforms, agencies, and other partners (“Partners”) may collect or receive information about you or your computer or other device used to access the Service. This information includes, without limitation, your IP address, browser type, operating system, Internet service provider, mobile network, type of mobile device, mobile carrier, phone number, credit card information, device identifiers and settings, advertising identifiers, browser settings, pages you have visited on the Service, search activity, date and time of your access to or use of the Service, requested and referring URLs, and your interaction with advertising and other data when you use the Service.

If you have any issues or concerns or need further information regarding the regulator’s information, please do not hesitate to contact us via email at hello@swiftcomply.com.

We store personal/business data with the following third parties, along with the type of data stored:

• Honeybadger: User information related to error such as user’s IP, any form data submitted by the user, including email addresses, business addresses, and telephone numbers
• SendGrid: Email addresses
• Zendesk: Support emails
• Logentries: Log aggregation, all activity on logs gets collected here, such as user’s IP, email, addresses, telephone numbers
• Stripe: Credit card information, but this is not permanently stored with SwiftComply. For more information, please contact Stripe at notices@stripe.com.
• HubSpot: Customer information such as – name, address, email, phone numbers, and interaction – phone calls, emails with opens and clicks, email campaigns, and SwiftComply website traffic.

Different Devices and Platforms

If you access or use the Service through different devices (such as your mobile phone and a computer) or through different platforms, the information you provide and that we collect through these different devices and platforms may be cross-referenced and combined. Additionally, information and content you provide through one platform may be displayed or accessed through other platforms that are part of the Service.

If you choose to connect to or access the Service with a social networking service, such as Facebook or Twitter, we may share information about you with that service, and they may share information with us, including Personal Information. By authorizing us to collect, store, and use that information, you consent to the purposes discussed in this Privacy Policy. Please refer to the privacy policies and terms of use for these third-party services to understand how they use, disclose, and handle your information.

Regarding location information, if you download or use the Apps or access the Service on a mobile device, SwiftComply may receive information about your location (such as geo-location, beacon-based location, and GPS location) and your device, including a unique identifier. We may use this information to determine your location and provide you with location-based services, such as advertising, search results, and personalized content. If you do not want us to obtain information about your location, you can disable the collection of location data. Please note that disabling location data collection may affect the availability of certain features. Personal Information obtained from your mobile device in connection with text or push notification services may include your cell phone number, your carrier’s name, the date, time, and content of your messages, and other information provided as part of these services. Most mobile devices allow you to turn off location services through device settings. If you have questions about disabling location services, please contact your mobile service carrier or the device manufacturer. We may also receive information about you, including Personal Information, from other sources and include and store it with additional information about you. This may include information about search results and links, including sponsored links.

Social Media

If you choose to connect to or access the Service through social networking services such as Facebook or Twitter, we may share information about you with those services, and they may share information with us, including Personal Information. By authorizing us to collect, store, and use that information, you consent to the purposes discussed in this Privacy Policy. Please refer to the privacy policies and terms of use for these third-party services to understand how they use, disclose, and handle your information.

Location Information

Regarding location information, if you download or use the Apps or access the Service on a mobile device, SwiftComply may receive information about your location (such as geo-location, beacon-based location, and GPS location) and your device, which may include a unique identifier. We may use this information to determine your location and provide you with location-based services, such as advertising, search results, and personalized content. If you do not want us to obtain information about your location, you can disable the collection of location data. Please note that disabling location data collection may affect the availability of certain features. Personal Information obtained from your mobile device in connection with text or push notification services may include your cell phone number, your carrier’s name, the date, time, and content of your messages, and other information provided as part of these services. Most mobile devices allow you to turn off location services through device settings. If you have questions about disabling location services, please contact your mobile service carrier or the device manufacturer.