Privacy and Cookies Policy

Who are we?

We are SwiftComply TopCo Limited. We own and operate and any related domains or subdomains (the Website) and we are committed to protecting and respecting your privacy.

We are a limited company registered in Ireland under company number 582983 and have our registered office at 30/31 Francis Street, The Liberties, Dublin 8, D08 YHW1, Ireland. Our main trading address is at 30/31 Francis Street, The Liberties, Dublin 8, D08 YHW1, Ireland and our VAT number is 3419869MH.

For the purposes of the Data Protection Act 1988 and as amended by the Data Protection Act (Amended) 2003 (together the Act), the data controller is SwiftComply TopCo Limited.

What’s the point of this policy?

This policy tells you how we deal with any data we collect from you, that you provide to us or that we receive from third parties. Please read it carefully to understand our views and practices regarding your data and how we will treat it.

By visiting the Website, you are accepting and consenting to the practices described in this policy.

Might this policy change?

It may well do and any changes we make will be posted on this page. Please check back frequently to see any updates or changes to this policy as we will assume that you agree to them if you use the Website after the date shown at the end of this policy.

What data do we collect?

We collect and store personal and business information which you give us via forms on the Website (including when you register to use the Website) – such as your name, business address, business email address, business phone number, financial and credit card information and so on – or when communicating with us by email or in some other way.

We may collect and store certain information automatically when you visit the Website. Examples include the internet protocol (IP) address used to connect your computer or device to the internet, connection information such as browser type and version, your operating system and platform, a unique reference number linked to the data you enter on our system, login details, the full URL clickstream to, through and from the Website (including date and time), cookie number and your activity on our Website, including the pages you visited, the searches you made and, if relevant, the services you purchased. We may receive information about you if you use any of the other websites we operate or the other services we provide from time to time.

We may also receive information about you from third parties if you use any websites or social media platforms operated by third parties (for example, Facebook, Twitter or LinkedIn) and, if such functionality is available, you have chosen to link your profile on the Website with your profile on those other websites or social media platforms.

We also work closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.

If you are using the Website as one of our registered service providers (a Service Provider), we will collect and store the information you supply to us during the application process and thereafter. We may also collect supplemental information about you from third parties. For example, we reserve the right to carry out credit checks.

What about cookies?

We use cookies to distinguish you from other users of the Website. This helps us to provide you with a good experience when you browse the Website and also allows us to improve the Website. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer or device (if you agree). You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, the Website’s functionality will be limited if you do not accept cookies.

Cookies are widely used to make websites work, or work more efficiently, as well as to provide information to the Website owner or others. ‘Session cookies’ are temporary cookies that remain in the cookie file of your browser only until you leave the Website. They allow websites to link your actions during a browser session. ‘Persistent cookies’ stay in the cookie file of your browser for longer (though how long will depend on the lifetime of the specific cookie). For further information on cookies, including how to use your browser to block them, visit:

We use the following cookies on the Website for the following purposes:

By continuing to use the Website, you are agreeing to the use of cookies on the Website as outlined above. However, please note that we have no control over the cookies used by third parties.

How do we use the information we hold about you?

We will use the information you give us:

Where you have provided us with consent, we may use your data to send you emails (or other communications) with details of our or third party products or services which may be of interest to you, including information about special offers or promotions. If you would prefer not to receive any such emails or other communications, please tell us by emailing us at

We will use any information collected about you automatically when you visit the Website:

We may combine information we receive from other sources with information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).

We retain data from closed accounts in order to comply with legal obligations, enforce our terms and conditions, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigations and take other actions as permitted by law.

How do we protect data?

Security is a high priority. We take appropriate precautions to protect data from loss, misuse, unauthorised access or disclosure, alteration or destruction using the same safeguards as we use for our own proprietary information. All information you provide to us is stored on our secure servers and any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of the Website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, email and other electronic communications are not secure if they have not been encrypted and your communications may pass through servers in a number of different countries before they reach us. Although we will do our best to protect your data (and will use strict procedures and security features to try to prevent unauthorised access once we have received it), we cannot guarantee the security of your data transmitted to the Website and any transmission is at your own risk. We also cannot accept responsibility for any unauthorised access to, or loss of, data that results from a cause beyond our control, nor can we be held responsible for the actions or omissions of other users or third parties who may misuse your data which they collect from the Website.

To whom do we disclose your information?

We may share your information with any member of our group (which means our subsidiaries, our ultimate holding company and its subsidiaries from time to time, in each case as defined in section 7 of the Companies Act 2014).

Payment details, including credit card numbers, are supplied direct to Stripe. We do not receive such information. However, to ensure your details are not being used without consent, your data may be supplied to relevant third parties, including credit reference and fraud prevention agencies, who may keep a record of that information.

We may share your information with selected third parties, including:

Very important: If, as a user of the Website, you have booked a Service Provider to provide services to you, we will provide your contact details to the relevant Service Provider in order to enable them to attend at service visits and to contact you if necessary (for example, if the Service Provider is delayed).

Very important: If, as a user of the Website, you provide documentation for display to a third party city or regulator, we will provide details of that documentation including dates and times of service and location of your business to the relevant Authority as defined in the Website Terms and Conditions for them to view your compliance record.

Very important: If you post a review/rating/comment on the Website, your username will be shown

Except as otherwise specifically included in this policy, this document addresses only the use and disclosure of information that you give to us, that we collect from you or that we receive from third parties. If you disclose your information to third parties, whether they are other users of the Website or other websites (including websites which link to or from the Website), different rules and/or policies may apply to their use or disclosure of your information and we do not accept any responsibility or liability for these rules and/or policies. Please therefore check them before submitting any data.

Where do we store your data?

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (EEA). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff may be engaged in, among other things, the processing of your payment details and the provision of support services. By submitting your business data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy and we will of course comply with the applicable laws relating to the transfer of data outside the EEA.

Can you ask us not to process your data for marketing purposes?

You have the right to ask us not to process your data for marketing purposes. We will inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing at any time by contacting us at


How can you access your data?

You are entitled to a copy of your personal data which you may have supplied via this website. If you would like to request a copy of your personal data please contact us in in writing or by email as follows:



We will process your request as quickly as possible and within 40 days of receipt of the request.

How to update or modify personal data?

If your personal data held by us is inaccurate or out of date you can request us to correct it. If you would like us to delete your personal data you can request us to do so. Such requests should be sent via email as follows:

We will process your request as quickly as possible and within 40 days of receipt of the request.

SwiftComply has the right to refuse your request for erasure where the personal data is necessary:

If you have any questions or feedback about this policy, please contact us by writing to us at 30/31 Francis Street, The Liberties, Dublin 8 or by emailing us at

Last updated: 8th January 2018


Acceptable Use Policy

This acceptable use policy sets out the terms between you and us under which you may access our our Website. This acceptable use policy applies to all users of, and visitors to, our Website (whether as guests or registered users).

Your use of our Website means that you accept, and agree to abide by, all the policies in this acceptable use policy, which supplement our terms and conditions. is a website operated by SwiftComply TopCo Limited. We are a limited company registered in Ireland under company number 582983 and have our registered office at 30/31 Francis Street, The Liberties, Dublin 8, D08 YHW1, Ireland. Our main trading address is at 31 Francis Street, Dublin 8, D08 YHW1, Ireland and our VAT number is 3419869MH.


Prohibited uses

You may use our Website only for lawful purposes. You may not use our Website:

You also agree:

Interactive services

We may from time to time provide interactive services on our Website, including, without limitation, chat rooms, bulletin boards, messaging services and feedback forms.

Where we do provide any interactive service, we will provide clear information to you about the kind of service offered, if it is moderated and what form of moderation is used (including whether it is human or technical).

We will do our best to assess any possible risks for users from third parties when they use any interactive service provided on our Website, and we will decide in each case whether it is appropriate to use moderation of the relevant service (including what kind of moderation to use) in light of those risks. However, we are under no obligation to oversee, monitor or moderate any interactive service we provide on our Website, and we expressly exclude our liability for any loss or damage arising from the use of any interactive service by a user in contravention of our content standards, whether the service is moderated or not.

Where we do moderate an interactive service, we will normally provide you with a means of contacting the moderator, should a concern or difficulty arise.

Content standards

These content standards apply to any and all material which you contribute to our Website, and to any interactive services associated with it.

You must comply with the spirit of the following standards, as well as the letter. The standards apply to each part of any contribution as well as to its whole.

Contributions must:

Contributions must not:

Suspension and termination

A registered user may at any time, and without the need to provide any reason, request the closure of his/her account by emailing us at


We will determine, in our discretion, whether there has been a breach of this acceptable use policy through your use of our Website. When a breach of this policy has occurred, we may take such action as we deem appropriate.

Failure to comply with this acceptable use policy constitutes a material breach of the terms and conditions upon which you are permitted to use our Website and may result in our taking all or any of the following actions:

We exclude liability for actions taken in response to breaches of this acceptable use policy. The responses described in this policy are not limited, and we may take any other action we reasonably deem appropriate.

Changes to this acceptable use policy

We may revise this acceptable use policy at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we make, as they are legally binding on you. Some of the provisions contained in this acceptable use policy may also be superseded by provisions or notices published elsewhere on our Website.

Last updated: 8th January 2018