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Read more about the article Why Eugene’s pretreatment program is swapping spreadsheets for SwiftComply

Why Eugene’s pretreatment program is swapping spreadsheets for SwiftComply

  • Post author:Brian Lillis
  • Post published:2026-10-22
  • Post category:Customer Stories

As the only person managing pretreatment permits full time, Zach Foster is helping the City of Eugene move a paper-heavy program toward a more connected way of managing permits, sampling, inspections and follow-up.

Continue ReadingWhy Eugene’s pretreatment program is swapping spreadsheets for SwiftComply
Read more about the article The data analyst who helped rebuild Waco’s stormwater program after a citywide restructure

The data analyst who helped rebuild Waco’s stormwater program after a citywide restructure

  • Post author:Brian Lillis
  • Post published:2026-03-06
  • Post category:Customer Stories

Matthew Gonzales joined Waco's team mid-restructure and used his analytics background to design a program that could keep pace with a changing operation.

Continue ReadingThe data analyst who helped rebuild Waco’s stormwater program after a citywide restructure
Read more about the article How more targeted communications took Park City’s backflow compliance to 94%

How more targeted communications took Park City’s backflow compliance to 94%

  • Post author:Brian Lillis
  • Post published:2026-03-05
  • Post category:Customer Stories

Christine Williams built a compliance program on the belief that when customers understand what's being asked of them, compliance follows.

Continue ReadingHow more targeted communications took Park City’s backflow compliance to 94%
Read more about the article The FOG program rebuild that gave Gresham the foundations it needed

The FOG program rebuild that gave Gresham the foundations it needed

  • Post author:Brian Lillis
  • Post published:2026-03-03
  • Post category:Customer Stories

When Gresham's lead FOG inspector left, two interim leads stepped in and built a stronger program than the one they inherited.

Continue ReadingThe FOG program rebuild that gave Gresham the foundations it needed
Read more about the article How Lakehurst Water hit 96% compliance with a first-time backflow team

How Lakehurst Water hit 96% compliance with a first-time backflow team

  • Post author:Brian Lillis
  • Post published:2026-03-02
  • Post category:Customer Stories

Lakehurst Water had never managed their backflow program in-house. Within a year they moved off paper and grew compliance to 96%.

Continue ReadingHow Lakehurst Water hit 96% compliance with a first-time backflow team
Read more about the article How Anaheim manages 12,000 backflow devices with a team of one

How Anaheim manages 12,000 backflow devices with a team of one

  • Post author:Brian Lillis
  • Post published:2026-03-02
  • Post category:Customer Stories

When Nick Lopez left Burbank for Anaheim, the number of backflow devices he was responsible for nearly tripled overnight.

Continue ReadingHow Anaheim manages 12,000 backflow devices with a team of one
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