How more targeted communications took Park City’s backflow compliance to 94%
Christine Williams built a compliance program on the belief that when customers understand what's being asked of them, compliance follows.
Christine Williams built a compliance program on the belief that when customers understand what's being asked of them, compliance follows.
Lakehurst Water had never managed their backflow program in-house. Within a year they moved off paper and grew compliance to 96%.
When Nick Lopez left Burbank for Anaheim, the number of backflow devices he was responsible for nearly tripled overnight.
Brian Petrey had been through a rushed software implementation before and came to this one with a clear list of requirements.
Ahmad Cade's backflow team was drowning in manual admin tasks and sending notices that often came back undelivered.
Justin Broderway had two full-time administrators doing nothing but data entry and knew something had to change.