Right-sizing compliance software: what small utilities should pay for
What a small utility program needs on day one, what it can grow into, and what it may be paying for without using. Plus the questions to put to any vendor.
Disconnected compliance systems: where the gaps cost you time
Re-keyed data, follow-ups that slip between tools, and records scattered at audit time. Where disconnected systems cost a program its time.
Run a compliance program audit with five ordinary questions
Five ordinary questions, a stopwatch and a week. Find where your program leans on a scramble, a workaround or a single person's memory before an auditor does.
Surviving a legacy system data migration without losing your mind
Messy exports, historical context left behind, reconciliation nobody owns. What actually goes wrong in a legacy migration, and how to plan around it.
What Catalyst taught me about trust, hospitality, and the work we do
Notes from a few days at Catalyst, where the theme was hospitality and public trust. Why trust is rebuilt one interaction at a time, and where compliance work sits inside that.
Three ways to run a compliance program, and what each one costs you
There is more than one way to move off spreadsheets. An honest look at three paths and what each one costs beyond the invoice.
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